Prometrics FLACNA Prometrics I applied and paid $155.00 for a Cna exam in Florida with Prometrics. I then found out I have a current Cna already in Al. I requested a refund before the background check and Test date was scheduled. Pensacola Nationwide!!. Prometrics FLACNA Prometrics I applied and paid $155.00 for a Cna exam in Florida with Prometrics. I then found out I have a current Cna already in Al. I requested a refund before the background check and Test date was scheduled. When I asked for a refund , Jordan whom stated he sent me a response the 6th of June in fact had not responded to any of my emails, when I finally insited I speak to an actual person they were awful. I was told my refund was denied because of their policy, but failed to share with me the exact policy that states this. The refund policy I read on their page states cancellations happening before the test is scheduled are refundable, but still they denied mine. On May 4,2019 I went online and a

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