Charged without permission lied about refund

 

My Complaint: After I agreed online to pay 1.00, they charged by account 14.95 for 6 months. When I contacted them they credited by bank account for two months worth and said the remaining would have to be mailed. I did not receive the refund and emailed back. They now refuse to send the full refund. Karmen Jones was one of the names they are using. The names on the bill were: property owner.U, 8666050308PROPR, and wwwpropertyreco

 

My Demand: The remaining 59.80 owed