Protect America security company sold us a home security kit and sent a different kit than they had sold us. We sent it back and because they had laughed at us on the phone when we wanted to talk to an employee who would help us we wanted to cancel the service that we hadn”t had the chance to use! They charged us a cancellation fee when they had specifically stated it could be returned if it was unopened. We can never get a manager on the phone. Whatever you do, don”t get caught in this fraud of a business! They also sent our credit card numbers and social security numbers through the mail when they aren”t supposed to have that information at the company, the PCI compliance laws prohibit them from keeping that information!