I was sold two products which cannot be used

 

My Complaint: I bought two products from this company, neither of which can be used in the country I am in. Saudi Arabia. I did not find out they couldn’t be used (music and video downloads) until I was already billed and tried using the product. When I called for a refund they say they do not recognize my username or password. by phone or on-line. My username is my e-mail and they e-mail me so I don’t get it.

 

My Demand: reverse charges on my debit card