I purchased a 16 gallon Ridgid vacuum cleaner from Home Depot, based on the sticker on the machine that read “Full Lifetime Warranty””. The salesman at Home Depot in North Carolina explained that it was covered for everything

as indicated by the word “”Full””. After using the vacuum for a short time on dust (with proper filter installed) the motor made a loud squeeling noise

and sparks shot out the top of the motor housing. This was accompanied by strong and acrid smoke that filled the room. Home Depot management told me to send a picture to Ridgid

and to expect a replacement unit sent three day express with no charge for shipping. I contacted Lance

a supervisor in the warranty department of Ridgid. He was a bit difficult to understand due to his strong foreign accent