I placed my order a month ago and never received product of dog toys. After several emails they responded they were sending out the order only to give me a fake fed ex tracking number. The shipping they claim will take another two weeks. I’ve asked for a refund and to cancel my order and they are ignoring my emails and refusing to cancel my order even though Fed ex has not even picked it up. They’ve ignored over 10 emails and messages on their facebook pages and instagram. Other people are commenting on their facebook posts that they also never received orders. Terrible scam. www.facebook.com/ruffhouzin/