My husband planned a vacation with Keith Hodson to stay in a completely wheelchair accessible home in Scottsdale Arizona. My husband and Keith discussed in detail that Michael is a quadriplegic C5-6 meaning he is paralyzed from mid chest down and uses a power wheelchair for mobility and needs a roll-in shower and ADA compliant access. They discussed that the home, pool and yard access was perfect for his situation. After driving 1800 miles we get to our vacation home tired and excited to see it is NOT wheelchair accessible. No roll-in shower or proper handicap access and capabilities. The door out to the pool does not have an opening large enough for a wheelchair to fit through. The pool was not ready or heated and Keith said, “No one at this time of year has the pool running.”” We drove from Minnesota to Arizona to have Keith tell us he just had too much going on

too much on his plate and made a mistake. We liked another property more but Keith insisted this property he owns was much more perfect for us. He was out of town when we arrived so he had a very nice lady who cleans their homes show us the house. She told us she knew that this place would not work for us

that it is not ADA compliant and she expressed this concern to Keith days before we even left from Minnesota. She said she did not know what Keith was thinking knowing in detail all the difficulties involved especially during travel and places to stay for someone who is disabled. She felt horrible for us. She called Keith and then he called us. He apologized profusely and said he would do anything to make this right. Anything to make up for the huge mess he made of our first vacation in over ten years. He asked what we wanted him to do. He kept saying please give me suggestions on how to make this right. We suggested finding us a home that will work for us

one like we thought we already had reserved with him. He said Ok let me make some calls. He called us back in minutes saying he would put us up in a hotel for our vacation. This was his only offer. No private home

pool and yard to spend in the sun with our pups. We seriously needed a place to rest and recoup from travel. He said this is all he could do and that he had many points at this hotel so it wouldn’t cost him any money. The manager at the hotel