Complaint: I wanted to purchase WIN 10 Pro but in error I pressed the wrong button and got WIN 7. Okay, I made a mistake. After printing the order I realized what happened and immediately emailed to cancel the order. The response was simply that they won’t give a refund after they send the software key code. Well, I never got the key code until several days later so by their own reasoning I should have been able to get my refund. They also know that I emailed them immediately after making the order so it should be obvious that the order was in error. Any responsible company would not try to pull this kind of stunt. We exchanged several emails and they always maintained their mantra of not refunding after the key code was sent. Honestly, they did not send the key code until several days later, much later then when I asked for a refund. It was only $99 but the principle of the issue galls me.

Tags: Computer Software

Address: Internet USA

Website: www.softwarekeep.ca/

Phone: 877-328-2718