I attempted to purchase flowers from Troy’s florist that said they would be delivered through a local florist in Mayville, WI. The purchase was made on December 24th. A day later I received an email that the order was unable to be filled and I would receive a refund in 5-7 business days. It is now January 20th and I have not received a refund despite multiple emails to which their reply was "it takes 5-7 business days" and a phone call in which I was told customer service only operates via email. I feel so stupid for falling for this, but I was desperate to buy flowers for a friend who was in a car accident. DO NOT BUY FROM TROY’S FLORIST.