I used viagogo to buy concert tickets to the Tyler, The Creator concert in Tampa, Fl. They charged me double the price of the real tickets, and never sent me a qr code or anything that could actually be used as a ticket. I received an email from them with an order ID and nothing else. Then when I tried to contact the customer support email provided in the email sent to me, it was never answered. Do NOT use this website to buy tickets, I was scammed out of 300 dollars.