Studend loan and Pell Grant refund issues


My Complaint: My refund for student loans and pell grant was disbursed on 12/27/2013 from Victory College in Memphis, TN i have tried unsuccessful since Jan 2, 2014 to get information or receive my monies. Last contact was on 3/18/2013 from Victory when i was sent a form to fill out for tax purposes. i have made numerous calls, emails and written correspondence, Can you assist me at this time.


My Demand: I would like help in receiving my money as soon as possible.