Reference PMOVY16702 Our baggage has been lost by Vueling from Florence to Palermo on 15/5/19 on the 2:05pm flight from Florence, flight number FGQT8K. It has now been 24 hrs with no update, no email and no phone call from Vueling. We have no clothes or toiletries or phone chargers. The website for lost baggage tracking has NOT got our correct contact details recorded!! . I have rung the call centre twice to ask them to amend the details and it is still showing incorrect. Our correct details area; Sandra Timewell Email: [protected]@hotmail.com Phone: +[protected] AND Letia McCarthy Email: [protected]@hotmail.com Phone: +[protected] Can you please ensure the Vueling baggage tracking website is updated with the above correct contact information and call or email me ASAP with an update on when our bags will be arriving at our hotel, Hotel Villa Belvedere, Via dei Mulini 43, Cefalu 90015, Italy. Regards, Letia McCarthy

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