Wavy posted a Facebook ad stating they were giving away merchandise for free after paying for shipping. I submitted an order for a few items on this website and had to update the shipping address after placing the order. I attempted to reach out originally to get an estimate on the shipping time, then to update the shipping address. From the time the order was placed to now it has been about a month and I have been unable to contact the company via Facebook, email, or even on their own website. Now whenever a message is attempted I get a response which blocks the message from going through or an "unavailable" notification. The order was placed about a month ago and I still haven’t received my items or any response from the company.